1. What is CCPA?
The California Consumer Privacy Act (CCPA) is a comprehensive privacy law that gives California residents specific rights regarding their personal information. The law applies to for-profit entities that:
- Do business in California
- Collect personal information from California residents
- Determine the purpose and means of processing personal information
Cloud Scout complies with CCPA to protect the privacy of California residents.
2. Definitions
Personal Information: Information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household, including:
- Identifiers (name, address, email, phone)
- Commercial information (products/services purchased)
- Biometric information
- Internet activity (browsing history, interaction with ads)
- Geolocation data
- Sensory information (audio/video)
- Professional information
- Education information
- Inferences drawn to create profiles
3. Your CCPA Rights
3.1 Right to Know (Know Request)
You have the right to request what personal information we have collected about you, including:
- Categories of information collected
- Sources of the information
- Purpose of collection
- Categories of third parties we share it with
- Specific pieces of information we hold about you
How to request: Email ccpa@cloudscout.site with "CCPA Know Request" in the subject line.
3.2 Right to Delete
You have the right to request deletion of personal information we have collected from you, with certain exceptions:
Exceptions to deletion:
- Information necessary to complete a transaction
- Information needed for security purposes
- Information required by law
- Information needed to comply with legal obligations
- Information for internal uses reasonably aligned with expectations
How to request: Email ccpa@cloudscout.site with "CCPA Deletion Request" in the subject line.
3.3 Right to Correct (CPRA)
Under the California Privacy Rights Act (CPRA), you have the right to request correction of inaccurate personal information we hold about you.
How to request: Email ccpa@cloudscout.site with "CCPA Correction Request" in the subject line.
3.4 Right to Opt-Out of Sale or Sharing
You have the right to direct us not to sell or share your personal information for targeted advertising. We do not sell personal information to third parties for commercial purposes without your explicit consent.
Important: Cloud Scout does not sell personal information. However, we may share limited information with service providers and partners for business purposes as described in our Privacy Policy.
How to request: Click "Do Not Sell or Share My Personal Information" at the bottom of our homepage.
3.5 Right to Limit Use and Disclosure
You have the right to limit our use and disclosure of your personal information to necessary purposes only.
Permitted uses include:
- Performing services you request
- Maintaining your account
- Providing customer support
- Detecting security incidents
- Complying with legal obligations
- Internally processing information
How to request: Email ccpa@cloudscout.site with "Limit Use Request" in the subject line.
3.6 Right to Opt-Out of Profiling (CPRA)
Under CPRA, you have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.
How to request: Email ccpa@cloudscout.site with "Opt-Out of Profiling" in the subject line.
3.7 Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights by:
- Denying goods or services
- Charging different prices or rates
- Providing different quality of service
- Suggesting different terms, conditions, or price/rate
We may offer incentives for data collection that are related to the value of personal information.
3.8 Right to Authorized Agent
You may designate an authorized agent to submit requests on your behalf. The agent must have written authorization from you and we may require verification of their authority.
How to request: Have your authorized agent submit the request with power of attorney documentation.
4. What Personal Information We Collect
We collect and have collected the following categories of personal information:
Identifiers:
Name, email address, phone number, account credentials, IP address
Commercial Information:
Job postings, applications, hiring decisions, payment information
Internet Activity:
Browsing history, pages visited, features used, interactions with emails
Geolocation:
General location from IP address (city/state level)
Professional Information:
Job experience, education, skills, resume information
Inferences:
Match scores, predicted job fit, candidate segments
5. Use of Personal Information
We use personal information for:
- Providing the Cloud Scout service
- Processing job applications and recruitment workflows
- Communicating with users about their accounts
- Improving and personalizing user experience
- Analytics and performance monitoring
- Detecting and preventing fraud
- Complying with legal obligations
- Marketing and promotional activities
6. Sharing of Personal Information
We share personal information with:
- Service Providers: Companies assisting with operations (hosting, email, analytics)
- Business Partners: With your consent for job opportunities
- Legal Requirements: Government agencies and law enforcement
- Business Transfers: In case of merger, acquisition, or bankruptcy
Important: We do not sell personal information for commercial purposes.
7. Data Retention
We retain personal information for the duration necessary to provide services and comply with legal obligations. Specific retention periods:
- Account data: Until account deletion + 1 year
- Applicant data: Up to 7 years for compliance
- Communication records: 2 years
- Analytics data: 24 months
8. Submitting CCPA Requests
Email your requests to: ccpa@cloudscout.site
Include:
- Your name
- Email address
- Type of request (Know, Delete, Correct, Opt-Out, etc.)
- Any relevant account information
- Proof of California residency (if requested)
Timeline: We will respond to verified requests within 45 days (may extend 45 additional days if needed).
9. Verifying Your Identity
We need to verify your identity before processing requests to protect your privacy and security. Depending on your request, we may ask for:
- Email address and phone number
- Government-issued ID
- Recent account activity
- Proof of California residency
10. Authorized Agents
If submitting a request on behalf of another person, the authorized agent must:
- Have written permission from the consumer
- Provide their contact information
- Submit power of attorney or similar documentation
11. Accessibility
We provide this privacy policy in an accessible format. If you need assistance understanding your rights, please contact us at ccpa@cloudscout.site.
12. California Rights for Consumers Under 16
For users under 16 (or under 13 if applicable):
- We will not collect personal information from minors
- We obtain verifiable parental consent for processing
- Parents/guardians have rights to access and delete children's information
- We provide additional restrictions on data use
13. Changes to This Policy
We will update this CCPA policy as laws change or our practices evolve. Material changes will be announced, and we encourage you to review this policy periodically.
14. Contact Information
For CCPA-related inquiries:
Email: ccpa@cloudscout.site
Subject: Your specific request type (Know, Delete, Opt-Out, etc.)
For General Privacy Questions:
Email: privacy@cloudscout.site
For Support:
Email: support@cloudscout.site
15. California Attorney General
You may file a complaint with the California Attorney General regarding our privacy practices:
California Attorney General
Phone: (888) 777-7322
Website: www.oag.ca.gov